Terms of Services
Last Updated: October 5, 2026
Govee Installation (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.
By using GoveeInstallation.com or contacting us about our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you submit our contact or service request form, we may collect:
- Name
- Phone number
- Email address
- Property address
- Lighting service requested
- Information you provide about your project
We use this information to respond to your inquiry, discuss your project, schedule services, and provide Govee installation services.
Information Provided by Phone
If you contact Govee Installation by phone to ask about or arrange a service, we may receive the information you voluntarily provide during the conversation.
We do not use the telephone number displayed on our website as a call-tracking system.
Information Provided Through Our Chatbot
If you contact us through the Crisp chatbot available on our website, we may collect information that you voluntarily provide during the chat, such as your name, contact details, project information, service inquiries, and other information you choose to share.
We use information provided through the chatbot to respond to your questions, communicate with you, schedule services, and provide or coordinate the requested installation services.
2. How We Use Your Information
We may use the information you provide to:
- Respond to inquiries and service requests
- Contact you regarding your project
- Schedule and coordinate installation services
- Provide requested Govee installation services
- Communicate with you about your service
- Coordinate work with employees or installation technicians
- Maintain necessary business and service records
- Respond to questions, requests, or disputes
We do not use your information for email marketing campaigns.
3. How We Store Your Information
Information submitted through our website form may be stored electronically in our WordPress website system and sent to our business email account:
schedule@goveeinstallation.com
We take reasonable steps to protect the information we maintain and limit access to people who need the information for legitimate business purposes.
4. When We Share Your Information
We do not sell or rent your personal information.
We may share information you provide with our employees or installation technicians when it is reasonably necessary to arrange, coordinate, or provide the services you requested.
We do not share customer information with our social-media pages simply because Govee Installation maintains business pages on Facebook, Instagram, Nextdoor, or Pinterest.
5. Payment Information
Our website does not collect or process payment card or bank account information.
Payments for services may be arranged separately through methods such as Zelle, Cash, or Venmo. Any information provided directly through those payment services is subject to the privacy practices and terms of the applicable payment provider.
6. Cookies and Tracking Technologies
GoveeInstallation.com does not use Google Analytics, Google Tag Manager, Google reCAPTCHA, or Microsoft Clarity.
We do not use the website to collect customer information through those services.
Our website may use standard technologies necessary for the normal operation and functionality of the website.
7. Social Media
Govee Installation maintains business and advertising pages on:
- Nextdoor
These pages are used for business promotion, communication, and advertising. The existence of these social-media pages does not mean that information submitted through our website form is automatically shared with those platforms.
If you interact directly with one of these platforms, your interaction may be subject to that platform’s own privacy policy and terms.
8. Google Maps
Our website may display Google Maps on certain location pages to provide location-related information.
Google Maps is used for displaying locations and is not used by Govee Installation as a method for collecting customer information through our service form.
Your interaction with Google Maps may be subject to Google’s own privacy practices.
9. Information Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide and manage services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.
We do not currently maintain a fixed deletion period for all customer information.
10. Information Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
11. Your Privacy Choices
You may choose not to provide personal information. However, certain information may be necessary for us to respond to an inquiry, arrange an installation, or provide requested services.
If you have provided information to us and would like to ask about the information we maintain about you, you may contact us using the contact information provided below.
12. Children's Privacy
Our services and website are not directed toward children under the age of 13. We do not knowingly request or collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Third-Party Websites and Services
Our website or communications may reference third-party websites or services. Govee Installation is not responsible for the privacy practices, content, or security of third-party websites.
We encourage visitors to review the privacy policies of third-party services they choose to use.
14. Govee Brand Disclaimer
Govee Installation provides installation services involving Govee lighting products.
Unless expressly stated otherwise, Govee Installation is an independent installation service provider and is not claiming to be owned, operated, sponsored, endorsed, or officially affiliated with Govee or its parent or related companies.
References to Govee products are made for purposes of identifying the products for which installation services may be provided.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable requirements.
When changes are made, we will update the Effective Date at the beginning of this Privacy Policy. We encourage visitors to review this page periodically for the latest information.
16. Contact Us
If you have questions about this Privacy Policy, our information practices, or your personal information, please contact Govee Installation:
Govee Installation
Email: schedule@goveeinstallation.com
Phone: (425) 699-6826